We’re Hiring … Field Services Coordinator
Dream Big Property Management is hiring a Field Services Coordinator to start immediately. The Part-Time position will develop into a Full-Time position. Grow with us and learn the property management business from the ground up, with a professional, well-regarded, growing company in the Inland Empire of Southern California.
Want to more about us? Check us out at DreamBigPM.com/About/
Our Google Profile is HERE
To Apply … Submit your resume via email to Brian@DreamBigPM.com along with a cover letter explaining why you would be a good fit for the Dream Big Team.
Field Services Coordinator
JOB TYPE: Part-time (flexible hours) with full-time growth potential
REPORTS TO: Property Manager and/or Operations Manager
LOCATION: Riverside, CA (field work within 50 miles)
COMPENSATION: $20-$25/hour + mileage reimbursement
REQUIREMENTS: No real estate license required, but having one will expand your opportunities with us!
RESONATE
Are you someone who …
- Naturally notices the details others miss?
- Takes pride in completing tasks thoroughly and systematically, following procedures to ensure consistent, quality results?
- Doublechecks their work and finds genuine satisfaction in getting things exactly right?
- Prefers clear standards and measurable goals rather than ambiguous expectations?
- Leaps at the opportunity to master comprehensive processes and simultaneously help others?
- Reliable, methodical, and ready to learn systematic approaches to achieve excellence?
… Then you might be our next Field Services Coordinator.
ROLE
You are the essential field operations team member who ensures our investors’ properties are well-maintained, thoroughly documented, and resident-ready. Working under the guidance of our Property Manager and Operations Manager, you’ll handle critical tasks that keep our “Rental Home Advocate” mission running smoothly while learning valuable skills in the property management industry.
RESPONSIBILITIES
Property Inspections & Assessments:
- Conduct thorough annual property inspections with detailed photo documentation
- Monitor repair progress and provide status updates to management team
- Perform pre-move-in and pre-move-out inspections following company protocols.
- Complete post-repair assessments to ensure work meets quality standards
Field Operations:
- Handle property rekeys for Kwikset SmartKey locksets
- Collect mail from UPS Store location and distribute appropriately
- Provide property access for prospective resident viewings (under supervision)
- Perform pre-move-in and post-repair inspections
- Assist with move-out walk-throughs and final inspections
- Coordinate with vendors for property access and confirm repairs are completed properly
Administrative Support:
- Create detailed repair punchlists and input work orders in company systems
- Assist in preparing lease and renewal paperwork packages
- Assist in creating management agreement packages for new investor onboarding
- Organize and file documents in physical and digital filing systems
Communication & Coordination:
- Maintain regular communication with Property Manager on field activities and status updates
- Interact professionally with residents during inspections, showings, and service visits
- Report resident concerns and property issues promptly to management team
- Proactively request Google and Yelp reviews from satisfied investors and residents
Technology & Documentation:
- Utilize zInspector and other apps for comprehensive property assessments
- Maintain accurate records in Rentvine property management system and Notion wiki
- Coordinate through Slack, email, and company communication platforms
- Document all field activities with photos, videos, and detailed reports
RESULTS
Field Operations Expectations:
- Complete 100% of assigned property inspections within scheduled timeframes
- Submit inspection reports with photo documentation within 1 business day
- Achieve 95% accuracy rate on work-order creation and administrative tasks
- Respond to field service assignments within 2 hours during business hours
Quality & Documentation Metrics:
- Maintain 98% accuracy on repair punchlists and property assessments
- Complete pre-move-in/move-out inspections with 100% checklist compliance
- Document 100% of field activities in company systems by end of business day
- Achieve zero lost or misfiled documents (physical and digital)
Communication & Service Expectations:
- Provide daily field activity summary to Property Manager by 5 p.m. daily
- Complete management, lease, and renewal agreements within 2 business days
- Maintain professional resident interaction standards with 4.5+ satisfaction rating
- Respond to management team communications within 2 hours during business hours
- Generate minimum of 2 five-star Google/Yelp reviews per month through exceptional service
REQUIREMENTS
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RESOURCES
Technology Training: Rentvine, Aptly, Slack, zInspector, Microsoft 365, Zoom, RingCentral, and other property management tools
Professional Development:
- Comprehensive 2-week training program covering culture, systems, and procedures
- Education on Dream Big’s systems and procedures
- Education on California property management fundamentals and fair housing laws
- Mentorship from experienced Property Management team
- Opportunity to work toward real estate licensing
REWARDS
Immediate Benefits:
- Flexible scheduling that works with your needs
- Competitive hourly pay ($20-$25/hour) based on experience
- Mileage reimbursement for field work
- Reimbursement for successful real estate licensing coursework
- $50 bonus for each 5-star Google/Yelp review that mentions your name
- Entry into growing property management industry
Career Growth:
- Clear advancement path: Field Services Coordinator → Assistant Property Manager → Property Manager → Senior Property Manager
- Potential transition to full-time role as business grows
- Training and support for real estate license acquisition
- Join a rapidly growing company that has quadrupled its portfolio in the past 2 years
- Opportunity to learn all aspects of property management and real estate investing
Learning Opportunities:
- Master the 5 Profit Centers of Rental Property investment framework
- Gain expertise in California landlord/tenant regulations
- Develop skills in property assessment, maintenance coordination, and investor relations
- Build a foundation for long-term career in real estate industry